Open calmly
A focused welcome message explains that immediate help is available.
One calm step at a time
From stopped
to supported.
The app guides the user through a complete roadside journey without crowded screens, unnecessary choices or hidden transitions.
Before the requestFast entry.
Fast entry.
Immediate orientation.
Phone-number verification removes password friction. The map then places the vehicle location at the centre of the experience with one clear assistance action.
Verify quickly
Enter a phone number and use a short verification code—no password to remember.
See your location
A clean map detects the current position and keeps the help action within easy reach.
Create the requestOnly the details
Only the details
that move help forward
Choose the service
Large cards represent recovery, towing or the relevant roadside assistance type.
For you or someone else
If helping another person, add their vehicle location and optional contact information.
Describe it your way
Use natural language and optional photos so the issue is easier to understand.
Review before sending
Location, service type and other important details appear together for final confirmation.
While help is movingVisibility replaces
Visibility replaces
uncertain waiting
The experience stays quiet while matching runs in the background. When a driver accepts, the map, driver identity, recovery vehicle and ETA become the centre of attention.
Searching
Simple motion communicates progress without an anxiety-inducing countdown.
Driver assigned
See the driver, recovery vehicle and expected arrival information.
Live movement
Follow the approaching driver on a clear, uncluttered map.
Help is movingLive status in the RVS on Spot app
Service and completionNo guessing about
No guessing about
what happens next
Driver arrived
A clear state confirms that the recovery vehicle is on location.
Service started
The app shows that execution is underway without distracting detail.
Completed
A calm summary presents what was completed, timing and any notes.
Rate and comment
Simple stars and an optional comment close the journey without pressure.
The road can be uncertain.
The experience should not be.
Download RVS on Spot before you need it and keep the complete assistance journey close.
CALM ENTRY · CLEAR REQUEST · LIVE SUPPORT · SIMPLE COMPLETION