Help someone you care about
Use the RVS on Spot app to request roadside assistance for a family member, friend or colleague—with their location and contact details kept clear and optional.
When someone you love is stranded,
distance shouldn't decide the outcome
Help From Anywhere
Request and manage recovery services remotely — from across town or across the world.
For Family & Friends
Ensure your loved ones receive safe, professional assistance even when you can't be there.
Business Use
Fleet managers can request and manage recovery services for employee vehicles.
Three steps to help someone
from miles away
Enter Recipient Details
Their name, phone number and location — address, dropped pin or landmark.
Describe the Situation
Add a natural-language description and optional photos so the driver arrives prepared.
Confirm & Follow
Review every detail, confirm in the app, then follow the request status and driver.
Write As You Want
Describe the situation naturally — no rigid forms.
Flexible Location Input
Enter an address, drop a pin, or use landmarks.
Privacy Protected
Encrypted data — drivers see only what's necessary.
Who needs help?
The website explains the journey. The actual request stays inside the app for accurate location and secure tracking.
One calm app.
Both people supported.
The requester manages the service in RVS on Spot. Optional recipient details help the driver coordinate safely without making the request flow feel complicated.
Instant Access
SMS tracking link delivered within seconds.
Live Updates
Real-time driver location and ETA visibility for both of you.
Works Everywhere
Compatible with all smartphones and browsers.
When distance shouldn't
mean helplessness
Elderly Parent
Your mother's car breaks down 200 miles away. You request recovery, track the driver's arrival, and stay connected throughout.
Peace of mind for both of you
Teenage Driver
Your teen gets a flat tire on their way to college. You handle the request, monitor the service, and ensure they're safe.
Parental protection from afar
Company Vehicle
An employee's vehicle needs recovery during a business trip. You request service, track completion, and keep things moving.
Business continuity maintainedYou stay informed.
They feel supported.
Your View
Full access to driver location, ETA updates and service status from your RVS on Spot app.
Their View
Clear service updates and the essential coordination details for the person receiving help.
Stay Connected
Both parties get notified at key milestones: driver assigned, en route, arrived, completed.
Be there, even when
you can't be there
Download RVS on Spot today and gain the power to help your loved ones from anywhere in the world.
HELP IS JUST A TAP AWAY — FOR YOU AND THOSE YOU CARE ABOUT