Help without friction
Request recovery for yourself or another person, confirm details, follow the driver, review completion and send feedback.
One connected operating system
One platform.
Three clear experiences.
The customer gets calm, immediate help. The driver gets a focused field tool. Operations gets a secure web command centre.
Designed around the momentThe right interface for
The right interface for
the right kind of pressure
RVS on Spot does not force every role into one crowded product. Each experience is built around what that person needs to do next.
Work without distraction
Handle field operations in the app, then review trips, performance, ratings and earnings from a focused web portal.
Operate with full visibility
Monitor active work, verify drivers, manage service rules, resolve complaints and study platform performance.
Customer mobile appBuilt for the roadside,
Built for the roadside,
not the boardroom
Large actions, automatic location and progressive details reduce decisions when the user may be stressed, outside or operating with one hand.
Request and locate
Choose a service and confirm the vehicle location with minimal steps.
Help someone else
Add another vehicle location plus optional name, phone and driver notes.
Follow every state
Searching, assigned, arriving, working and completed—clearly presented.
01Choose serviceClear, large service cards
02Describe freelyNatural language + photos
03Review and confirmAll important details together
04Track liveDriver, vehicle and ETA
Driver ecosystemField execution in the app.
Field execution in the app.
Business insight on the web.
Controlled onboarding
Identity, licence, vehicle and supporting documents are submitted in-app and reviewed administratively before activation.
Safe field workflow
Available requests, navigation, arrival, service states and before/after photos stay in the driver app with large controls designed to reduce distraction.
Driver web portal
Completed work, daily and monthly activity, response and execution time, ratings, customer notes, income, dues and performance indicators in one analytical workspace.
Privacy protected
Only information required for the active service is shown. Sensitive customer data remains restricted.
Admin command centreThe operational brain
The operational brain
lives securely on the web
Administration is separated from the emergency mobile experience for clearer permissions, deeper information and stronger operational control.
Live operations
Active requests, connected drivers, demand areas, response time and service status.
Driver governance
Review applications, request corrections, approve, reject, suspend and audit actions.
Smart complaints
AI-supported classification, prioritisation and summaries bring urgent cases forward.
Reports and insight
Operational trends, demand geography, peak periods, driver performance and satisfaction.
Platform controls
Service types, coverage areas, operating rules, activation policies and notifications.
Roles and audit
Granular access for supervision, support and operations with activity history.
Learn on the web.
Act in the app.
The website builds understanding and trust. Roadside requests remain in the mobile app for accurate location and focused emergency handling.
RVS ON SPOT · ONE CONNECTED ROADSIDE PLATFORM